Cancellation & Refund Policy

At Books & Accounts, we are committed to delivering reliable accounting, bookkeeping, and QuickBooks-related services. We understand that plans can change, and this policy outlines our cancellation and refund terms to ensure transparency and fairness for all clients.

1. Cancellation of Services

Clients may request to cancel any scheduled service by providing at least 48 hours’ prior notice before the scheduled start time. This helps us manage resources efficiently and serve other clients effectively.

• Cancellations made within 48 hours of the scheduled service may be subject to a reasonable cancellation fee.
• Requests due to unexpected or emergency situations will be reviewed on a case-by-case basis at our discretion.

2. Refund Policy

Refund eligibility depends on the type of service and the stage of work completed.

A. One-Time Services

• Before Work Begins: Eligible for a full refund if cancellation is requested before any work has started.
• After Work Has Started: Partial refunds may be provided based on the portion of work completed.

B. Subscription-Based Services

• Clients may cancel subscriptions at any time.
• Services will continue until the end of the current billing cycle.
• No refunds will be issued for any unused time within the active billing period.

C. Custom Services & Special Projects

• For customized services such as accounting setups, tax planning, or financial consulting, refunds are evaluated based on the amount of work already completed.
• If substantial work has already been delivered, refunds may not be applicable.

3. How to Request a Cancellation

To cancel a service or request a refund, please contact our support team:

📧 Email: support@booksandaccounts.com (update if needed)

Please include your name, service details, and reason for cancellation to help us process your request efficiently.

4. Refund Processing

• Approved refunds will be processed within 7–10 business days.
• Refunds will be issued to the original payment method used at the time of purchase.
• Processing times may vary depending on your bank or payment provider.

5. Policy Updates

Books & Accounts reserves the right to update or modify this policy at any time without prior notice. Any changes will be reflected on this page.

⚠️ Important Note (Compliance-Friendly)

This policy is designed to maintain fairness and transparency while complying with applicable business and consumer protection guidelines. We encourage clients to review service terms carefully before making a purchase.